This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from MyAdorn site/App, or creates a MyAdorn Account.

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site/App. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make a purchase or attempt to make a purchase through the Site/App, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayTm, bank transfer), email address, and phone number. We refer to this information as “Order Information”.

Personal Information collected by us.

When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information and Order Information and other community information. 

‘MyAdorn’ consist of many third party plugins which make MyAdorn works. The information we collect is also collected by this third party plugins and is processed to make them work properly.

Note: We do not share user’s personal information/data to any company for generating revenue but, we may share user’s order information (Name, Surname, billing address & shipping address/street address, email Id, order not if any, other order detail’s) with the respective product supplier or a Vendor to supply or to carry out user’s order without any issues.

Personal information collected by us:

 Name, Surname/Nickname, Email ID, street address, [ In ‘ChatWide’ We track/collect/store User’s Friendship/s or connected with, how user communicate with them, Group’s joined/created, User’s activity, user’s comment on any post, reviews, rating’s, interest in products shown by user, account Settings, point’s log, achievement/rank earned, Notification’s, and message and communication/s with others, content you shared, location, etc. (only to keep record, ‘MyAdorn’ do not edit/or make changes in any of this information until told do so by respective user only), Other data like avg. time spend on Platform (here ‘MyAdorn’).

On ‘ChatWide V2.0’ information collected by us:

ChatWide V2.0’ is the real time Messaging feature provided and run’s on ‘iFlyChat‘. We collect users Device IP address, user status (online, idle, busy, offline), message/content shared, (we track/collect/store messages/content shared because to block uses of inappropriate word’s/images and to safeguard our community from spammer or inappropriate user), time zone, etc.

Why we track friendships in ‘ChatWide’?

Any user cannot directly message to another user through ‘ChatWide V2.0’ which is real time messaging feature. Because, If both the users are friends/or accepted the friendship request then and then only they are able to see each other ‘online’ or can message each other. (This is because to safeguard our community from spammer or inappropriate user)

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
– Communicate with you; 
– Screen our orders for potential risk or fraud; and 
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

How do we use your Device information?

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site/APP (for example, by generating analytics about how our customers browse and interact with the Site/App and to make necessary changes in ‘MyAdorn’.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Do not track

Please note that we do not alter our Site’s/App data collection and use practices when we see a Do Not Track signal from your browser or haven’t grant any permission to app. 

Your/user’s rights

If you are a registered MyAdorn user, you have the right to access most of your personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. [email protected] or one can directly visit his/her ‘ChatWide’ profile and can select settings > Export Data > Request personal data export button.

Additionally, if you are a registered MyAdorn user we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site/app), or otherwise to pursue our legitimate business interests listed above. You also have a right to complain about the wrong happening on MyAdorn platform. Additionally, please note that your information can be transferred/shared/processed outside the region you/user live for eg. Europe, including to Canada and the United States etc. as mentioned.

Data retention

When you place an order through the Site/App, we will maintain Order Information for our records unless and until you ask us to delete this information.

MyAdorn’s Right/s :

Remember : ‘MyAdorn’ has full rights to delete user/s account without any pre notice, has full rights to delete/change total numbers of point’s/achievements/rank/gem stones, etc. earned by user/s, can block/make user as spammer for any wrong doing, can cancel/Fail any order.


Minors

The Site is not intended for individuals under the age of 13 years. 

Note : The product’s sold on platform is divided in two part 1) ‘MyAdorn product’s’ the product’s of MyAdorn itself. 2) Vendor/Store product’s which are sold by Vendor/Store individually.

Rrefund service

We don’t offer return policy For now on products sold by MyAdorn. Which means you can’t Return MyAdorn products ones purchased. But you can find refund services on a product sold by Vendor/store/s.

It depends on Term’s and Condition of every single Vendor selling his products. For eg. If You have purchased a product sold by any store/Vendor you can check a product policy/refund/exchange policy of respective store/vendor/product. If the respective Vendor offers the refund/exchange you can contact the store/Vendor owner for a further steps. You cannot exchange on the product’s sold by MyAdorn itself. One can easily identify MyAdorn and Vendor product’s on site/App

To return the product to respective Vendor You must be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. As all further steps are done by respective Vendor. For any Queries you can write to us at [email protected]

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. (IT IS ONLY APPLICABLE ON THE PRODUCT’S SOLD BY ‘MyAdorn’). If item is defective, damaged or if you receive the wrong item SOLD BY A Vendor/Store ‘MyAdorn’ will not be responsible for its Refund/Exchange.

What can you do if item is defective, damaged or if you receive the wrong item by a Vendor/Store?

As ‘MyAdorn’ is not responsible for such product’s REFUND/EXCHANGE but, you can write a complaint for inform : [email protected]. & For REFUND/EXCHANGE You can contact and complain a respective Vendor/Store and can ask for a REFUND/EXCHANGE.

Exceptions / non-returnable items 

As MYADORN product cannot be returned or exchanged. But REFUND/EXCHANGE on the product’s sold by a Vendor/Store Is totally depends on the T&C of respective Vendor.

Exchanges/Refunds.

It depends on Term’s and Condition of every single Vendor selling his products. For eg. If You have purchased a product sold by any store/Vendor you can check a product policy/refund/exchange policy of respective store/vendor/product. If the respective Vendor offers the refund/exchange you can contact the store/Vendor owner for a further steps. You cannot exchange/ or get a refund on the product’s sold by MyAdorn itself. One can easily identify ‘MyAdorn product’s’ and ‘Vendor product’s’ on site/App as the product sold by is seen on product page or at checkout.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by

[email protected]